DIGITAL MARKETING FOR FINANCIAL SERVICES CANADA SUMMIT

Welcome to the 15th DIGITAL MARKETING FOR FINANCIAL SERVICES CANADA SUMMIT, Organized by Strategy Institute Inc., powered by ResearchMass.

DMFS is a series of market-leading conferences hosted across North American locations in San Francisco, New York, Chicago, and Toronto. They are designed specifically to cater to the unique challenges facing the financial services industry.

DMFS is attended by senior practitioners from large enterprises and smaller regional brands across the broad range of financial services, including banks, credit unions, insurance, wealth and investment management, lending, cards and payments services, as well as fintech.

Our mission is to support and empower marketing and digital leaders to make sense of fast-paced technological change and shifting consumer trends, translating it into a robust business strategy that will drive growth and customer loyalty in the modern world.

HARNESS DATA, AI, & CREATIVITY TO DRIVE MEASURABLE GROWTH THROUGH YOUR MARKETING STRATEGY

Join us at the 15th Annual Digital Marketing for Financial Services (DMFS) Canada Summit this June 2025! This event brings together senior marketing leaders within the financial services industry of Canada. Register now to:

  • Position marketing as a critical business driver by adopting agile methodologies, cultural shifts, and data-driven strategies to enhance efficiency and impact.
  • Gain actionable insights into utilizing AI, predictive analytics, and customer data to drive personalized experiences, optimize campaigns, and improve marketing ROI.
  • Implement advanced approaches to media mix optimization, performance tracking, and maximizing ROI through smarter budget distribution and data-driven insights.
  • Uncover new techniques for creating impactful content that resonates with audiences across multiple channels and new platforms.

UNPACK MARKET, TECHNOLOGY, & CONSUMER TRENDS TO ELEVATE YOUR BUSINESS STRATEGY

  • Transform marketing into a growth engine through agile teams and metrics that matter with HomeEquity Bank.
  • Navigate generative AI use cases and change management with the help of JPMorgan Chase & Co.
  • Drive brand connection with authentic content in a crowded media landscape with PWL Capital.
  • Discover how Insurely blends data, brand, and behavioral insights to drive engagement and loyalty.
  • Leverage existing resources to attract more customers today by learning to do more with less with MaxMyInterest.

HARNESS THE POWER OF AN IN-PERSON WITH A VIRTUAL EXPERIENCE PLATFORM

This hybrid experience is specially designed to help attendees capture the most value possible!

  • Expand your network with a larger audience and broader attendee reach.
  • Build connections through one week of pre-event virtual networking.
  • Consult industry experts by scheduling in-person or virtual meetings.
  • Connect with peers using AI matchmaking tools based on shared interests.

Access on-demand sessions and content anytime, anywhere.

WHO SHOULD ATTEND?

INDUSTRIES:
Banking
Credit Unions
Investment, Asset, and Wealth Management
Insurance
Lending
Cards and Payments
Fintech

ROLES:
C-Suite/ SVP/ VP/ Director/ Manager of:

FUNCTIONS:

Marketing
Marketing Operations, Marketing Strategy, Digital Marketing, Customer/Client/Consumer Engagement, Social Media, Content, Brand, Media, Communications, Creative, Advertisement, Product Marketing, SEO, SEM, Growth

Customer Experience
Customer/Client Experience, Customer Insight & Analytics, Customer Journey

Digital
Digital Transformation, Digital Strategy, Digital Innovation, Digital Experience, Digital Distribution, Digital Product, Personalization

Data Analytics & Insights
Marketing Analytics, Customer Insight

WHO IS ATTENDING THE SUMMIT

Get ready to experience the pinnacle of digital marketing excellence at the Digital Marketing for Financial Services Canada Summit 2024! This year’s event brings together an elite lineup of industry leaders who are redefining the future of financial marketing.

Kate Brown, Chief Marketing Officer of Insurely, will share groundbreaking insights on customer engagement in the evolving digital landscape. Selina Wang, Vice President of Marketing Programs, Payments at Chase, will unveil cutting-edge strategies driving fintech success. Akif Unal, Vice President of Growth Marketing, will reveal innovative approaches to scaling marketing performance in a data-driven world. Stella Ladizhinsky, Managing Director of Brand & Marketing Strategy at Questrade Financial Group; Erin Wilson, Vice President of Marketing at HomeEquity Bank; and Lara Coleman, Executive Director of Advertising & Content Marketing at FS Investments.

Alongside these visionary speakers, you’ll hear from an impressive roster of experts shaping the industry’s digital transformation. With game-changing keynotes, immersive panel discussions, and exclusive networking opportunities, this summit is your gateway to mastering next-generation marketing in financial services. Don’t miss the chance to connect, innovate, and lead—secure your spot now!

TOP 3 REASONS TO ATTEND

Gain actionable insights on how to stand out and grow in a crowded
market

  • Discover case studies and transformation journeys, packed with lessons learned and practical
  • takeaways on how to optimize your campaigns, value proposition, resources, and ROI.
  • Unpack technology trends and hypes to position your tech and data ecosystem to solve
  • tomorrow’s challenges.
  • Incorporate best practices on how to empower your teams with tools, knowledge, and skills to focus
  • on creativity and revenue-generating activities.

Build relationships with the most engaged and influential thought leaders in the industry

  • Meet accomplished financial services leaders from household financial brands, including JPMorgan
  • Chase & Co, TD Bank, Questrade Financial Group, and many more.
  • Make purposeful connections through thematic roundtable discussions, industry-specific
  • breakouts, C-level closed-door sessions, one-to-one meetings, and informal networking.
  • Can’t attend in person? Our versatile event platform keeps you connected virtually, so you never
  • miss a beat!

Discover potential partners to take your business to the next level

  • Identify which innovative technology solutions will accelerate your organization’s digital
  • marketing capabilities.
  • Analyze the vendor landscape with your peers to separate hype from value-adding offerings.
  • Adopt best practices on sourcing and working with partners to achieve sustained growth.

JOIN THE COMMUNITY SHAPING THE FUTURE OF DIGITAL MARKETING INNOVATION

JOIN THE COMMUNITY SHAPING THE FUTURE OF DIGITAL MARKETING INNOVATION

7:30 am Sheraton Centre Toronto Hotel Toronto, ON

REGISTRATION & NETWORKING BREAKFAST: BUILD COMMUNITY CONTACTS

8:40 am Sheraton Centre Toronto Hotel Toronto, ON

WELCOME FROM STRATEGY INSTITUTE

8:45 am Sheraton Centre Toronto Hotel Toronto, ON

OPENING REMARKS FROM THE CHAIRPERSON

9:00 am Sheraton Centre Toronto Hotel Toronto, ON

KEYNOTE PRESENTATION: MARKETING TRANSFORMATION

Unlocking the Value of Marketing to Drive Customer Experience and Growth Through Structural Transformation

9:30 am Sheraton Centre Toronto Hotel Toronto, ON

KEYNOTE PANEL DISCUSSION: ORGANIZATIONAL CHANGE MANAGEMENT

Transforming Marketing into a Growth Engine Through Agile Teams, Cultural Shifts, and Metrics That Matter

10:15 am Sheraton Centre Toronto Hotel Toronto, ON

INDUSTRY EXPERT PRESENTATION: MARKETING INSIGHT AND ANALYTICS

Increase the Insight Maturity of Your Organization to Measure Success, Drive Growth, and Maximize Customer Experience

10:45 am Sheraton Centre Toronto Hotel Toronto, ON

SPEED NETWORKING

11:00 am Sheraton Centre Toronto Hotel Toronto, ON

REFRESHMENTS BREAK & EXHIBITOR LOUNGE: ATTEND VENDOR DEMOS & CONSULT INDUSTRY EXPERTS

11:30 am Sheraton Centre Toronto Hotel Toronto, ON

TRACK A: MARKETING OPERATIONS & DIGITAL ENABLEMENT INDUSTRY EXPERT PRESENTATION: AI-ENABLED PERSONALIZATION

Driving Marketing Effectiveness, Customer Value, and Loyalty with Personalized Communication at Scale

11:30 am Sheraton Centre Toronto Hotel Toronto, ON

TRACK B: CONTENT, BRAND & MEDIA INDUSTRY EXPERT PRESENTATION: CONTENT STRATEGY 2.0

Unlocking The Full Potential of Your Content Strategy

12:00 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK A: MARKETING OPERATIONS & DIGITAL ENABLEMENT CASE STUDY: GROWTH-DRIVEN OPERATING MODEL FOR YOUR MARKETING DEPARTMENT

Structuring Teams, Technology, and Strategy to Scale Without Limits

12:00 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK B: CONTENT, BRAND & MEDIA CASE STUDY: PODCASTS AS AN EFFECTIVE MARKETING TOOL

Launching a Podcast in a World Where Everyone Has a Podcast

12:30 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK A: MARKETING OPERATIONS & DIGITAL ENABLEMENT PANEL DISCUSSION: PERSONALIZATION AND CUSTOMER EXPERIENCE TRANSFORMATION

Strategic Approaches to Redefining Personalized Engagement in Financial Services

12:30 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK B: CONTENT, BRAND & MEDIA PANEL DISCUSSION: THE NEW AGE OF CREATIVE STORYTELLING

Driving Brand Connection with Authentic Content in a Crowded Media Landscape

1:15 pm Sheraton Centre Toronto Hotel Toronto, ON

NETWORKING LUNCH & EXHIBITOR LOUNGE VISITS

2:15 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK A: MARKETING OPERATIONS & DIGITAL ENABLEMENT INDUSTRY EXPERT PRESENTATION: THE PIVOT YEAR IN MARTECH AND ADVANCED ANALYTICS

Building Foundations for Growth

2:15 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK B: CONTENT, BRAND & MEDIA INDUSTRY EXPERT PRESENTATION: SOCIAL MEDIA LISTENING STRATEGY

Gain Competitive Advantage by Uncovering Invaluable Consumer Insights

2:45 pm Sheraton Centre Toronto Hotel Toronto, ON

WORKSHOPS

3:30 pm Sheraton Centre Toronto Hotel Toronto, ON

REFRESHMENTS BREAK & EXHIBITOR LOUNGE: ATTEND VENDOR DEMOS & CONSULT INDUSTRY EXPERTS

3:55 pm Sheraton Centre Toronto Hotel Toronto, ON

EVALUATIONS

4:00 pm Sheraton Centre Toronto Hotel Toronto, ON

INDUSTRY EXPERT PRESENTATION: A MODERN APPROACH TO CUSTOMER JOURNEY ORCHESTRATION

Using AI to Improve Customer Experience and Customer Journey Orchestration

4:30 pm Sheraton Centre Toronto Hotel Toronto, ON

CASE STUDY: DATA-DRIVEN CONTENT STRATEGY

Blending Data, Brand, and Behavioral Insights to Drive Engagement and Loyalty

5:00 pm Sheraton Centre Toronto Hotel Toronto, ON

EVENING RECEPTION: ENJOY GREAT CONVERSATION, MUSIC & NETWORKING

5:05 pm Sheraton Centre Toronto Hotel Toronto, ON

END OF DAY ONE SUMMARY & CLOSING REMARKS

8:00 am Sheraton Centre Toronto Hotel Toronto, ON

DAY TWO REGISTRATION & NETWORKING BREAKFAST: BUILD COMMUNITY CONTACTS

Sheraton Centre Toronto Hotel Toronto, ON

DAY TWO OPENING REMARKS FROM THE CHAIRPERSON

9:00 am Sheraton Centre Toronto Hotel Toronto, ON

CASE STUDY: MARKETING TRANSFORMATION IN ACTION

Leveraging Agility, Technology, and Data to Drive Growth

9:30 am Sheraton Centre Toronto Hotel Toronto, ON

INDUSTRY EXPERT PRESENTATION: AI-POWERED SEARCH

Adapting for Greater Brand Discovery in an Evolving Landscape

10:00 am Sheraton Centre Toronto Hotel Toronto, ON

PANEL DISCUSSION: AI-DRIVEN TRANSFORMATION

Driving Your Organization Towards Rapid and Responsible Exploration of AI Capabilities for Process Optimization, Scaling, and Customer Journey Improvements

10:45 am Sheraton Centre Toronto Hotel Toronto, ON

REFRESHMENTS BREAK & EXHIBITOR LOUNGE: ATTEND VENDOR DEMOS & CONSULT INDUSTRY EXPERTS

11:15 am Sheraton Centre Toronto Hotel Toronto, ON

ROUNDTABLE DISCUSSIONS (45 mins)

12:05 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK A: MARKETING OPERATIONS & DIGITAL ENABLEMENT PANEL DISCUSSION: MODERN MARKETING OPERATIONS

Optimizing Sales and Marketing Operations for Maximum Efficiency and Growth

12:05 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK B: CONTENT, BRAND & MEDIA PANEL DISCUSSION: PERFORMANCE MARKETING STRATEGIES

Maximizing Impact Through Smarter Budget Allocation and Media Mix Optimization

12:45 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK A: MARKETING OPERATIONS & DIGITAL ENABLEMENT INDUSTRY EXPERT PRESENTATION: ENABLING PERSONALIZATION

Enhancing the User Experience Through a Robust Personalization Strategy

12:45 pm Sheraton Centre Toronto Hotel Toronto, ON

TRACK B: CONTENT, BRAND & MEDIA INDUSTRY EXPERT PRESENTATION: VIDEO CONTENT IN FINANCE

Best Ways to Leverage Video in 2025 to Boost Customer Engagement

1:15 pm Sheraton Centre Toronto Hotel Toronto, ON

NETWORKING LUNCH: DELVE INTO INDUSTRY CONVERSATIONS

2:15 pm Sheraton Centre Toronto Hotel Toronto, ON

EXHIBITOR LOUNGE VISITS & PRIZE DRAW WINNER ANNOUNCEMENT

2:30 pm Sheraton Centre Toronto Hotel Toronto, ON

INDUSTRY EXPERT PRESENTATION: VIDEO & GENAI

Scaling Personalization to Drive Customer Growth

3:00 pm Sheraton Centre Toronto Hotel Toronto, ON

PANEL DISCUSSION: DOING MORE WITH LESS

Building Brands and Maximizing Impact with Strategic Resource Allocation

3:45 pm Sheraton Centre Toronto Hotel Toronto, ON

PRESENTATION: TECHNOLOGY ENABLED CHANGE MANAGEMENT

Building a Business Case and Momentum to Drive Change Within Your Organization

4:15 pm Sheraton Centre Toronto Hotel Toronto, ON

CLOSING REMARKS & END OF SUMMIT

  • Date : June 12, 2025 - June 13, 2025
  • Time : 7:30 am - 5:30 pm (America/Toronto)
  • Venue : Toronto, Ontario, Canada

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